Prior to the COVID-19 pandemic, Chandler Ford, 35, was working as an office manager at an agency in Los Angeles. They had hurt their back in an accident, which led to a diagnosis of fibromyalgia, a chronic disorder that causes bodily pain and fatigue, and ended up having to file for Americans With Disabilities Act (ADA) accommodations so they could work from home part-time due to their debilitating symptoms. “When I was working in an office, I was running up and down the stairs, I was lifting heavy objects, talking to people all day long, and that became really, really difficult for me once I was dealing with this illness,” they tell Refinery29. The company was understanding about Ford’s situation and — as required by federal law — accommodated them. Then COVID-19 hit.